DHL Delivery Service From China To Spain

DHL delivery service from China to Spain

1. Volume and weight limit for DHL express to Spain
The longest side of a single piece is not more than 1.2 meters, and the single piece is not more than 70KG. Please consult our customer service staff before delivery for a single parcel that is too long and overweight.
The surcharge for extra length and weight is calculated as follows:
For one order number (i.e. one shipment), no matter how many pieces there are, if one side length of one piece exceeds 120CM and the weight of the other piece exceeds 70KG, HKDHL will only charge 810* (1+ monthly fuel) RMB/ ticket surcharge, that is: The surcharge of 810* (1+ monthly fuel) RMB/ ticket will only be charged once for a single tracking number (i.e. one shipment).
2, DHL international express prohibited items
a). Dangerous goods, liquids, powders, etc. prohibited by aviation. The country prohibits the export of goods such as antiques, currency and other infringing products.
b). Items requiring additional information
When sending batteries and items containing batteries, you need to provide MSDS proof and battery letter (original required) (if necessary, please contact customer service staff) Mail brand-name products need to provide formal purchase invoice or authorization letter.
c). Products such as motors and engines cannot be sent.
3, DHL international express insurance and claims
a). For insured DHL Express packages, insurance charges and compensation shall be subject to the introduction terms of "Insurance Service" of Royal Logistics.
b). Claims for uninsured DHL Express packages are subject to the following terms:
For small, out of stock, damaged parcels: If the recipient receives a parcel with different weight, quantity, number of pieces or damaged parcels, the recipient is requested to report the loss or damage to the destination DHL within 24 hours after receiving the parcel. And within 7 working days, the recipient's local registration number will be provided to our company in order to claim for DHL's investigation. If verified by DHL, the maximum compensation is free shipping, compensation for the declared value of the package, up to 100USD, partial damage or loss should be based on the actual loss of the number of percentage of the total compensation, but the maximum compensation does not exceed USD100.
Loss of parcel due to customs inspection: When the parcel passes through the Customs, the Customs will open the parcel for inspection, which may result in the loss of the parcel, the loss of the parcel contents (in whole or in part), or the seizure by the Customs. Royal Logistics accepts no liability arising therefrom.

If you have any questions or need further assistance, please feel free to contact us. We look forward to providing you with quality service and ensuring that your package arrives safely and quickly at its destination. Thank you for your attention!

Cargo Movers International Logistics Co., Ltd.Rm1602, 16F, Jihao Building B,Shennan East Road, Shenzhen, China

22°32'47.4"N 114°08'07.8"E

 Tel: 86-0755-25415357 Fax: 86-0755-25400311

 Cell/Skype/Wechat:+86 15767986451

 Whatsapp:+86 15767986451
 E-mail: Smile@cargo-movers.net
 Website: https://www.cargomover.net/
Import | Export | Air Freight | Ocean Freight | Nationwide China Customs Broker | Trucking | Warehouse

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